IMPORTANT: The TeamCare CustomerCare Center will close early, 4:30 p.m. CDT, on Thursday, Oct. 19. We will resume our normal phone hours on Friday, Oct. 20. You can always log in to the Message Center to send us a secure message, or find answers to your questions on our website.

HELPFUL RESOURCES

How-Tos

Find many step-by-step instructions on How-To proceed with your applications, direct deposit, and appeals.

View How-Tos 

Frequently Asked Questions

There are several common questions that come up when learning about pension. Choose from this list of topics to help you better understand.

View FAQ 

Forms and Documents

Are you looking for a certain Form or Document? Visit the link below to download a .pdf version of many documents.

View Forms and Documents 

Divorce/QDRO

A QDRO is a legal order resulting from a divorce or legal separation that gives the divorced spouse or other dependent their share of an asset.

Learn more about QDRO 

Reemployment

There are very specific rules regarding employment while receiving a pension. Find out how to proceed when you are offered a job.

Learn more about Reemployment 

Secure Message Center

Our secure Message Center is the easiest way to get help with your questions. Registered users can log in to contact one of our Benefits Specialists.

Sign in to Message Center 

ASK US A QUESTION

Our secure Message Center is the easiest way to get help with your questions. Registered users can log in to contact one of our Benefits Specialists.

Send a Secure Message