IMPORTANT: The TeamCare CustomerCare Center will close early, 4:30 p.m. CDT, on Thursday, Oct. 19. We will resume our normal phone hours on Friday, Oct. 20. You can always log in to the Message Center to send us a secure message, or find answers to your questions on our website.

HOW-TO GUIDES

benefits application
APPLY FOR RETIREMENT BENEFITS

To start the process, you need to submit an application at least 90 days before your retirement date.

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benefits application
APPLY FOR SURVIVOR BENEFITS

If a member is vested and passes away before receiving retirement benefits, a beneficiary may be able to collect their benefits.

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benefits application
APPLY FOR DISABILITY BENEFITS

If you are injured, become ill, and are unable to work, a monthly Disability Benefit can help add to your income.

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pension check
Receive Your Pension Check

Direct deposit is the fastest way to get your monthly pension check. You may also need us to verify your income.

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Expert
SUBMIT AN APPEAL

If you have been denied a benefit, you have the option of going through our two-step Appeal procedure.

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STILL NOT FINDING WHAT YOU'RE LOOKING FOR?

Contact us or view our Frequently Asked Questions for more information.

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