How to Opt in to Texting

Central States Pension Fund’s (CSPF) texting program offers a simple and convenient way to receive important updates about your benefits and account activity. Text messages help you stay informed without needing to log in for every update.

Participation is optional, and you are always in control of your preferences.

Members who opt in to receive text messages will receive notifications related to: 

• benefit status  
• important informational announcements 
• new or enhanced website features 
• account security notifications, including two-factor authentication 

NOTE: Central States Pension Fund will never ask for sensitive personal information, such as your Social Security number, password, or full banking details, via text message. 

Signing up is quick and easy! 

Option 1: Sign Up Through MyCentralStatesPension.org 

You can opt in for SMS right from the Communication Preferences tab on the My Profile page.

 

Select the types of text messages you would like to receive.

 

Confirm your mobile phone number and review the consent language.

 

Once enrolled, you’ll receive a confirmation text and begin receiving messages based on your selected preferences. 

Option 2: Sign Up Using a Short Code (Coming Soon) 

You may also see short codes shared on Central States Pension Fund’s communications. Short codes allow you to opt in by sending a simple response from your mobile phone. Instructions will be provided when short codes are used. 

Two-Factor Authentication (2FA) 

CSFP uses text messaging to support a more secure login experience through two-factor authentication (2FA). When enabled, 2FA adds an extra layer of protection to your account by sending a one-time verification code to your mobile phone after you enter your password. 

 

This additional step helps prevent unauthorized access and keeps your personal information secure. You can manage your security settings, including two-factor authentication, on the Account Summary page.

To help protect you from fraudulent messages, CSPF sends text messages only from approved phone numbers and short codes. 

Official TeamCare text messages will come from: 

• Central States Pension Fund – (708) 401-6734 
• TeamCare – (708) 401-9273 

If you receive a message claiming to be from CSPF that does not come from one of these numbers, do not respond. 

You can update your SMS preferences at any time under the Communication Preferences tab on the My Profile page.

 

You can opt out of text messages at any time by following the instructions included in each message. 

Standard messaging and data rates may apply.